On 24 October 2021, Timothée Tindano, psychiatric nurse and full-time employee at Yenfaabima in Piéla, Burkina Faso, wrote:
“I hereby inform you that we have purchased the smartphones, the powerbanks and the laptop. The volunteers for whom the devices are intended had never used a smartphone before. Therefore, when we handed them over, we gave a small introduction on their use. We explained the purpose and gave clear instructions about how to use them. A dedicated group chat was set up to share information about home visits.“
An important reason for connecting via smartphones is that some of the volunteers operate in areas that are not entirely safe for them. Through the mobile phones, they can get in touch with Timothée Tindano, who can advise them in challenging situations.